The primary objective of our quality department is to satisfy our customer. A satisfied customer is a loyal customer.
In order to keep and grow our satisfied customer panel, our control begins at the source by a strict selection of our partners, all ISO 9001 certified, or even ISO TS16949. Whether they are raw material suppliers or simply transporters, each of them is regularly audited. The company PROCODIS France also put in place 100% quality controls for every single part to minimize and avoid the risk of producing a component that does not fully meet our customer’s requirements and expectations. Furthermore, we have totally enhanced the reliability of our production thanks to the use of different Quality tools:
- SPC, Statistic Process Control
- PDCA Plan, Do, Check, Act.
- FMEA (Failure Modes and Effect Analysis), …
Whether it is in France or in Poland, each batch is validated by a sampling method and tested on one of our many homologation benches to apply the most extreme conditions before we complete our objective: the authorization to put the component on the market.
All our efforts have been rewarded by the certification of ISO9001: 2008 of PROCODIS France in 2012.